Return and Refund

We want you to have a smooth experience with FitXHealth.

Returns

  • You may request a return within 7 days of delivery
  • The item must be:
    • Unused
    • In original packaging
    • In the same condition as received

Non-Returnable Items

  • Personal care products (haircare, skincare) once opened
  • Used gym accessories
  • Items damaged due to misuse

Refunds

  • Once we receive and inspect your return, we will notify you
  • If approved, refunds will be processed within 5–7 business days
  • Refund will be credited to your original payment method

Damaged or Wrong Product

If you receive a damaged or incorrect product, contact us within 48 hours with proof (photos/video).