Return and Refund
We want you to have a smooth experience with FitXHealth.
Returns
- You may request a return within 7 days of delivery
- The item must be:
- Unused
- In original packaging
- In the same condition as received
Non-Returnable Items
- Personal care products (haircare, skincare) once opened
- Used gym accessories
- Items damaged due to misuse
Refunds
- Once we receive and inspect your return, we will notify you
- If approved, refunds will be processed within 5–7 business days
- Refund will be credited to your original payment method
Damaged or Wrong Product
If you receive a damaged or incorrect product, contact us within 48 hours with proof (photos/video).